Terms & Conditions

OVERVIEW

This website is operated by ClubChrono, a trading brand of RTE Diensten, Amsterdamse Veerkade 200, 2511 BN Den Haag, Netherlands.

Across the site, references to “we”, “us”, “our” represent ClubChrono.
Access and use of this website, including tools, information, and services, are provided based on your acceptance
of the terms, policies, and conditions published here.

By browsing our site or making a purchase, you are using our Service and agree to comply with these
Terms of Service, along with any additional policies linked or referenced.
These terms apply to all website visitors including customers, partners, vendors, merchants, and content users.

Please review these terms carefully before accessing the site. If you do not agree to all conditions listed here,
you must discontinue use of this website or services. Continued usage confirms your agreement to these terms,
including future updates.

SECTION 1 – ONLINE STORE TERMS

• You confirm you meet the legal age of majority based on your region, or have consent for minors under your supervision.
• Products must not be used for illegal, unauthorized, or law-violating purposes, including copyright violations.
• You must not upload or transmit malicious code, malware, viruses, or any harmful digital scripts.
• Violation of these terms will lead to service termination without prior notice.

SECTION 2 – GENERAL CONDITIONS

• ClubChrono may refuse service to any user for any reason at any time.
• User content may pass through multiple networks without encryption, excluding payment data which remains protected.
• Reproduction, resale, duplication, or commercial misuse of website content or services is not allowed without written approval.
• Section headings are provided for clarity only and do not limit legal meaning or enforcement of terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

The content displayed on this site is published for general information. ClubChrono does not guarantee full accuracy,
completeness, or real-time validity. Any decisions or purchases made using this information are at your own discretion and risk.
We encourage verification of details through primary, official, or manufacturer sources when required.

SECTION 4 – SERVICE & PRICE ADJUSTMENTS

• Prices may update without prior notice.
• ClubChrono may modify, pause, or discontinue services or site sections at any time.
• ClubChrono is not liable for temporary unavailability, feature updates, price changes, or third-party impact.

SECTION 5 – PRODUCTS & SERVICE AVAILABILITY

• Some items may only be available online and could have limited stock.
• Product visuals are displayed as accurately as possible but may vary based on device or display calibration.
• For third-party supplied products, returns may only follow the rules defined in our Returns Policy.

SECTION 6 – BILLING & ACCOUNT INFORMATION

ClubChrono may reject or cancel an order if needed. We may also apply quantity limits per user, household, or order to
prevent commercial misuse or platform abuse.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

ClubChrono may provide external tools or links, offered “as is” without warranties or guaranteed support.
We do not oversee, manage, or take responsibility for third-party services.

SECTION 8 – THIRD-PARTY REFERENCES & EXTERNAL LINKS

Our Service may include third-party product mentions or content. ClubChrono is not liable for any loss, harm, or dispute
resulting from interactions, purchases, or assumptions involving third-party websites, services, or claims.

SECTION 9 – PRODUCT AUTHENTICITY & LIABILITY DISCLAIMER

At ClubChrono, we work with verified third-party distributors to source premium Swiss and designer watches.
While we only list 100% authentic timepieces based on distributor assurances, ClubChrono does not physically examine
products before dispatch.

By purchasing, you agree to the following:

• Authenticity Assurance: Products listed are based on distributor authenticity confirmation. We carefully partner
  only with reputable suppliers; however fulfillment is managed by them.
• Warranty Terms: All products are sold “as is” unless covered under the warranty applicable to your item type.
• Dispute Resolution: Any product concerns should be raised via ClubChrono support. We will coordinate with
  our distributors on your behalf without revealing their identities.
• Parcel Responsibility: ClubChrono is not liable for parcels lost or misplaced after carrier-delivery confirmation,
  including items left at a customer-selected “safe place.”

SECTION 10 – THIRD-PARTY SUPPLY & FULFILLMENT

• We do not store or handle products directly.
• Product descriptions are based on third-party distributor data.
• For security and business privacy, we do not share supplier identities or direct contact details.
• Product concerns must go to ClubChrono support who will handle communication internally.

SECTION 11 – BRAND COMPLIANCE & PRODUCT REMOVAL

ClubChrono respects global brand intellectual rights. If a brand raises compliance concerns, we may remove related products
without admission of fault, only for risk-mitigation and legal alignment purposes.

SECTION 12 – INTELLECTUAL PROPERTY

All brand names, trademarks, and logos remain the property of their respective owners.
ClubChrono is not directly affiliated, endorsed, or officially partnered with brands unless clearly mentioned.

SECTION 13 – RESELLER STATUS DISCLAIMER

ClubChrono operates as a global independent watch reseller. We do not claim direct authorization unless shown on
product pages separately. Products are sourced via third-party distributors.

SECTION 14 – TAKE-DOWN POLICY

• If you believe site content violates intellectual rights, contact us with proof details such as ownership, violation summary, and contact info.
• All notices should be sent to: info@clubchrono.com
• We will review and act when required, which may include content removal or distributor coordination.

SECTION 15 – FULFILLMENT DISCLAIMER

ClubChrono does not warehouse or deliver items personally. We coordinate deliveries through trusted third-party logistics
partners. Liability for courier delays or transit issues stays within provided terms.

SECTION 16 – COUNTERFEIT PROTECTION

We take every possible step to prevent counterfeit listings. If you suspect a product concern, contact us immediately
and we will investigate it internally.

SECTION 17 – CUSTOMER DUE DILIGENCE

We encourage all customers to verify product information when needed. ClubChrono provides products lawfully,
but customers must also use products lawfully. We may void warranty if false public claims are posted before ClubChrono is contacted for resolution.

SECTION 18 – NO UNAUTHORIZED RESALE

All ClubChrono products are for personal wear/use only, unless approved for wholesale trade under a separate agreement.
Any resale activity is at customer’s own responsibility and risk.

SECTION 19 – WARRANTIES & LIABILITY

We do not guarantee 100% uptime or uninterrupted services.

All products are delivered “as available” and “as is”, unless otherwise stated.

We are not responsible for parcels marked delivered by the courier if later lost or misplaced.

SECTION 20 – PARCEL PROTECTION INSURANCE

Parcel Protection Overview: Optional insurance is available at checkout calculated as a small percentage of cart value.

Insured Coverage:

• Loss during transit under courier care
• Theft during transit prior to delivery confirmation

Not Covered:

• Safe-place deliveries
• Delivered parcels confirmed by courier status
• Damage not caused by loss or theft during active transit

Claims: Must be submitted within 14 days from expected delivery date.

Max Liability: Cannot exceed insured parcel value.

SECTION 21 – DELIVERY CONFIRMATION & RESPONSIBILITY

Once marked delivered with GPS or photo proof, parcel responsibility passes to the customer. Refunds only apply if courier negligence is confirmed; otherwise disputes must go directly to the courier.

SECTION 22 – DELIVERY REFUSAL RULES

Refusing delivery increases loss risks. Customers must accept the parcel first, then initiate returns via RMA portal. Liability
for refused parcel loss stays with the customer.

SECTION 23 – SUPPLIER CONFIDENTIALITY

• Supplier identities and internal sales/customer data cannot be shared publicly unless required by law.
• We protect supplier and customer privacy by default.

SECTION 24 – INDEMNIFICATION

Customers agree to protect ClubChrono from legal or public claims arising due to terms violation.

SECTION 25 – GOVERNING LAW AND JURISDICTION 

Any disputes arising out of these Terms shall be submitted to the competent courts in the Netherlands, without prejudice to a consumer’s right to bring an action in their local country of residence as permitted by applicable consumer protection laws.

SECTION 26 – TERMS UPDATES

We may update or amend these terms at any time. Continued use confirms acceptance.

SECTION 27 – SUPPORT CONTACT

For any questions regarding these terms, email us at info@clubchrono.com